Return and Refund Policies

Last Updated August 2026

We want you to be happy with your purchase from my store.. This Return & Refund Policy explains how we handle returns, exchanges, and refunds for orders placed through lindamullen.com.

Physical Products (Art, Prints, Books, etc.)

Returns & Exchanges

We accept returns of unused, undamaged items in their original packaging within 30 days of delivery.
To start a return, please contact us at lindamullenartist@gmail.com with your order number and details.
We will let you know if your return is accepted and provide instructions for sending your item back.

Unless the return is due to our error (wrong item, damaged item, etc.), customers are responsible for return shipping costs.

Non-Returnable Items

We generally cannot accept returns for:

Custom or personalized items
Original artwork that has been damaged after delivery
Items marked “final sale” or “non‑returnable” at the time of purchase
Gift cards

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item:

Contact us within 30 days of delivery.
Include your order number and clear photos of the item and packaging.

We will work with you to offer a replacement, store credit, or refund, as appropriate.

Digital Products

All digital products (such as downloadable files, e‑books, digital art, etc.) are non‑refundable once the download link has been delivered or accessed.

If you experience a technical issue accessing your digital product, please contact us and we will help you resolve it.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original method of payment within [X–Y] business days.
Your bank or card issuer may take additional time to post the refund.

Shipping costs are non‑refundable, except where we made an error or the product was defective.

Late or Missing Refunds

If you haven’t received a refund yet:

Check your bank or card account again.
Contact your credit card company or bank—it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at lindamullenartist@gmail.com

If you would like to exchange an item (for example, for a different size or version), please contact us. In many cases, we will ask you to return the original item first, then place a new order.

If you have any questions about this Return & Refund Policy, please contact us at:
Email:lindamullenartist@gmail.com